Store-bought drain cleaners dissolve soap and light grease. They do nothing for root intrusion, grease buildup 40 feet in, or a collapsed pipe segment. Masters Plumbing Service's Drain Cleaning team in Gary arrives with professional-grade augers and hydro-jetting units that actually resolve the blockage.
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Retail drain products and inexperienced plumbers share one problem: they treat the symptom, not the cause. Our approach combines the right equipment with the right diagnostic process.
Hydro-jetting is the only method that restores full pipe diameter. A cable auger punches through a blockage; a jetter removes the blockage material from the pipe wall entirely, significantly extending the interval before the next cleaning is needed.
Before recommending any clearing method, we run a push-rod camera into the drain to visually confirm blockage type and location. Grease accumulation 30 feet in looks different from a root ball at a joint or a collapsed section β and each requires a different response.
We clear kitchen drains, bathroom sink and shower drains, floor drains, laundry drains, and main sewer lines. Our equipment scales from a 1/2" kitchen drain line to a 6" commercial main β same certified technician, same professional-grade tools.
Our written service report notes the blockage type, location, method used, and any structural observations from the camera run. You walk away knowing the state of your drain system, not just that the water is flowing again.
Not every blocked drain is the same problem. Here's how our team approaches each type β with the specific tools and technique that actually resolve it.
Grease blockages in kitchen drain lines often occur 10β40 feet from the drain opening, past the p-trap, where the line cools and FOG solidifies. Our jetting equipment reaches and clears these deposits where a plunger or retail product cannot.
Chronic slow bathroom drains often point to a partially closed p-trap, a buildup on the overflow plate mechanism, or a drain arm pitched incorrectly. We clear the immediate clog and identify if a mechanical fix is needed to prevent fast recurrence.
Root intrusion at pipe joints is the leading cause of main sewer blockages in homes over 20 years old. Our electric root cutter attachment on the sectional cable removes the root mass; we then scope again to confirm the line is clear before pulling equipment.
Basement floor drains and laundry room drains often go years without cleaning and can develop sediment, lint, and mineral scale blockages. We clear these drains with an electric snake and flush thoroughly to confirm full flow before closing out the job.
Restaurants, multi-family buildings, and homes with chronic grease or root problems benefit from scheduled hydro-jet maintenance on a 12β24 month cycle. We map the drain system, document baseline camera footage, jet the lines, and re-scope to confirm clean pipe walls. This approach prevents emergency backups rather than reacting to them.
Sometimes the question isn't just "why is this draining slowly" but "what is the actual condition of this pipe system." We run a recorded CCTV inspection with distance markings and provide a written report noting blockage types, root intrusion points, joint offsets, pipe material, and any visible structural defects.
We don't show up and start snaking blind. Our approach uses a camera-first diagnostic protocol to confirm what we're clearing before selecting the method.
Tell our dispatcher which fixtures are affected β one slow drain vs. multiple backed-up fixtures tells us whether we're likely dealing with a localized clog or a main line blockage. We schedule same-day when slots are available.
Before clearing anything, we run a CCTV camera into the line to see blockage type, location, and pipe condition. This prevents treating a structural pipe failure with a jetting pass that won't hold.
If the camera reveals a structural problem that will require repair rather than just clearing, we tell you that now rather than letting you pay for a clearing that won't last.
After clearing, we run the camera a second time to confirm the pipe is open to full diameter. You see the before-and-after footage. We provide a written service summary and our drain clearing warranty.

Called about a kitchen drain that three other plumbers had snaked without long-term success. Masters Plumbing Service ran a camera first and found grease buildup 28 feet in, past where any hand snake reaches. Hydro-jetted it, re-scoped to confirm clean, and the drain has run perfectly in the months since.
Main line backed up completely on a Sunday. Found Masters Plumbing Service and they came within 2 hours. Camera found a 3-inch grease plug combined with roots at a joint. Cleared both with cable and jetter, sent me the scope video via email. Super transparent process.
Had a pre-purchase drain scope done on a home we were buying. Masters Plumbing Service's tech ran every accessible drain and the main sewer line with the camera, gave us a written report with timestamps and footage. Found a small bellied section in the main line that the seller agreed to repair before closing. Worth every penny for the negotiating power alone.

Our drain technicians are based in and around Gary to keep drive times short and same-day slots realistic. We cover residential and commercial properties across Gary, IN.

Masters Plumbing Service's certified drain team is in Gary today. Call now to check same-day availability.
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